Have questions about our service? Need help with a delivery? We're here to help!
The fastest way to reach us is via WhatsApp. We're available during business hours and respond quickly to all inquiries.
StoreSmart, Cnr Empire & Hillside Road
Parktown, Johannesburg 2193
Everyday: 7:00 AM - 9:00 PM
Fill out the form below and we'll get back to you as soon as possible. For urgent matters, please use WhatsApp.
Quick answers to common questions about our service
Once you forward your tracking info to us via WhatsApp, we'll monitor your package and keep you updated on its status.
We deliver after 5pm when most students are available. If you can't receive it, we can arrange an alternative time via WhatsApp.
Yes, you can send us parcels from friends, res-mates, or student societies — just notify us in advance.
Yes, extended storage is available for a small additional fee. Contact us via WhatsApp to arrange extended storage.
We're here to help! Reach out via WhatsApp for instant support
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